Course Playback Issues

You should have a smooth viewing experience watching all of our courses. Don't suffer through a bad experience, we can help you figure it out.

• The Course Playback Starts and Stops

  Starting/stopping or choppy playback is typically due to problems with your internet connection.  Fortunately, checking your internet connection is very easy.  Simply go to http://fast.com, a service ...

• The Course Won't Play at All

  First, check to make sure that you have a good internet connection. You can visit https://fast.com, a service provided by Netflix, to test your connection. If you connection is strong, there are a few...

• There's No Sound for My Course

  First, check the speaker volume on your computer/mobile device and on the LexVid program player. If those are turned up, check to see whether you are logged into a 3rd party file management software s...