There are many reasons why a discount code may not be accepted, they are:
- Another Discount Has Already Been Applied: Only one discount may be used at a time. If you're already receiving a discount from another promotion such as a promotional link from an advertisement, site wide sale, or the referral program, you won't be able to add another discount on top of that discount. If the discount you're trying to apply is larger than the default discount, contact customer service for assistance.
- Package Isn't Eligible for that Discount: Some discount codes are specific to certain products and can't be used on other products.
- Expired Discount Code: Our codes do expire, so if you didn't receive the code from LexVid recently, it's likely expired.
- Typo: Our codes aren't case sensitive, but typos do occur. Double check to make sure you entered the code correctly and try again.
If you need help with a discount, contact customer service and they will take care of you.
Bryan M.
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