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Certificates & Course Numbers

Certificates are emailed to you immediately after you complete each course. Course numbers are listed on your certificate.

  • When Will I Receive My Certificate?

    Certificates are emailed to you immediately after you complete each course. Be sure to check your spam/junk folder if you cannot find it in your inbox. Certificates can also be found by going to your ...

  • Where Can I Find My Course Number?

    Your course number can be found on the certificate of completion you receive after you complete each course.  Your certificates are emailed to you immediately upon completion of your course, and they ...

  • I Didn't Receive My Certificate

    Certificates are emailed to you immediately after each course is completed. If you didn't receive the email: Check Your Spam Folder We know, everyone says this and it's never there. Humor us and take ...

  • My Personal Information Is Incorrect On My Certificate(s)

    The information on your certificate is managed on  your My Account page. To check/update your certificate information, follow these steps: Go to My Account (you will be prompted to sign in if you aren...

  • My Certificate Has an Incorrect Number of Credits, Course Specialty, or Course Format

    Mistakes on certificates are rare, but they do happen. Here's how to verify whether the certificate is correct or not.  Incorrect Number of Credits Please double check that the total credits are corre...

  • I Received a Certificate for the Wrong State

    There are two reasons you may receive a certificate that is different than the state you are barred in. The Course Isn't Accredited In Your Desired State When you complete a course that isn't accredit...